Introduction

At NaMo Bharat, we highly value the trust you place in our services and understand the significance of ensuring secure transactions and safeguarding your information privacy. This Privacy Policy outlines how NaMo Bharat and its affiliated entities (referred to as “NaMo Bharat,” “we,” “our,” or “us”) collect, utilize, share, protect, or otherwise handle your personal information through the NaMo Bharat website https://www.namo-bharat.com. While certain sections of the platform may be accessible without registration, certain sections might require successful login to be browsable.

It’s important to acknowledge that your personal information will primarily be stored and processed in India, and the data protection laws applicable may differ from those in your location. By accessing this platform, providing your information, or availing any product/service offered here, you expressly consent to adhere to the terms and conditions outlined in this Privacy Policy, the Terms of Use, and the relevant service/product terms and conditions. You also agree to be governed by the laws of India, including those pertaining to data protection and privacy. If you do not agree, kindly refrain from using or accessing our platform.

Collection of Personal Information

As a visitor to the site, you have the flexibility to participate in various activities without disclosing any Personal Information. Depending on the nature of the activity, some of the information requested may be mandatory, while some are optional. Failure to provide mandatory data for a specific activity will restrict your ability to engage in that particular activity.

However, when you register to use NaMo Bharat and make product orders as a NaMo Bharat customer, we may collect essential contact information such as your name, phone numbers, address, and email address. Additionally, we may gather profile information, including your password, details related to your purchases, and information about your interactions with us. This information is collected to facilitate and enhance our services to you.

Updation of Personal Information

At any time, you retain the right to access, rectify, or delete your Personal Information and adjust your privacy preferences. For security measures, specific changes to Personal Information may require contacting our support team. Rest assured, we are committed to promptly addressing your requests within a reasonable timeframe.

Data Usage

At NaMo Bharat, the collection of your information is geared towards providing you with services, meeting our legal commitments, and refining our products and services. It’s important to note that we do not trade, rent, or disclose your personally identifiable information to any third parties, except certain third-party service providers that include payment processors and shipping companies.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. When accessing your account information, be confident that we provide a secure server for your convenience. While we implement industry-standard security measures and consistently update our systems to protect against potential hacking or virus threats, it’s important to note that the transmission of information is not foolproof due to external factors beyond our control.

As users engage with the platform, it’s crucial to acknowledge the inherent risks associated with data transmission over the internet and the World Wide Web. Although we strive for optimal security, complete assurance of a completely secure environment cannot be guaranteed. Users play a vital role in ensuring the protection of login and password records for their accounts.

Data Retention

We will maintain your information for the duration of your active account, as long as it is necessary for providing you with services, or to meet our legal obligations. If you desire to delete your account or instruct us to cease using your information for service provision, kindly reach out to us at support@namo-bharat.com. Your request will be addressed promptly within a reasonable timeframe.

Furthermore, we will continue to retain and utilize your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.

 

Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site usage, and facilitate certain site functionalities. Stay informed about any adjustments to our information practices by regularly reviewing our Privacy Policy. We may modify this Privacy Policy to align with evolving practices. Noteworthy changes will be brought to your attention through the display of the last update date on our Privacy Policy, a notice prominently placed on our Platform, or, when necessary, by applicable law, through email notifications.

Contact Us

For any questions or concerns regarding your privacy, please contact us at support@namo-bharat.com